CS Assistant

• Responsible for post-sale customer inquiries.
• Able to learn and solve customers’ requests, troubles, and difficulties.
• Communicate with hosts and increase customers’ satisfactory rate.
• Assist hosts to maintain, operate and clean their houses, if needed.
• Patient and able to mitigate issues.
• Discover new opportunities to sell and refer to BD department.

Requirement:

• Two or more years of experience on customer service related jobs.
• Creative, passionate on traveling, work hard, and love to assist and help others.
• Great team player with ability and passion to develop relationships with others.
• Great planner, detail and goal oriented.
• Proficient in speaking, reading, and writing in Chinese. Able to communicate and read in English.