Job Description: Health Navigator
We are a healthcare company focused exclusively on serving rural communities. Unfortunately, the complexity of
healthcare today makes it too difficult for most patients to navigate the healthcare system. We built our business to make
it easier for rural patients to access care. We partner with rural primary care partners to meet patients where they are.
Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their
health care needs including a dedicated local health navigator, 24/7 access to a healthcare provider, and help navigating
insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage
comprehensive, longitudinal care. Our contract model with health plans puts us at risk for the financial and quality
outcomes of our patients.
About the Role:
Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it
easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a
deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support
them and their families. You partner with our MainStreet team to address the needs of patients and families while also
becoming a valued member of the primary care team, assisting with patient-facing duties as needed. You will:
We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender,
gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected
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